Factory and Manufacturing (ICS/OT) Cybersecurity


OT Security Service brochure.


Factory Security Solutions

Our focus and experience in building security solutions specifically for manufacturers sets us apart from the general office security integrators. Manufacturing has specific requirements for the prioritization of safety, production, and security. There are also limitations on adding security to production equipment and factory floor network requirements that limit the security solutions available in this environment. Government regulations, currently for public companies, will increase the need for a complete factory security solution. Shambliss Guardian partners with clients, security vendors, and the cybersecurity insurance industry to fight the increasing threat to factory production and safety.

Our team has decades of experience in the IT and security industries. We bring this expertise with proven methodologies to assess and design a unique solution for your business. Our methodology integrates Industrial Internet of Things (IIoT), networks, firewalls, operational processes, and 24X7 monitoring and management. We will assess, design, implement, and manage a unique security solution.

  • Security Advisory and Assessment
  • Security Strategy and Roadmap
  • Implementation and Transition
  • Monitoring and Management
  • Breach Forensics and Testing
  • Security Incident Management
  • Security Posture Validation
  • Governance, Risk Management, and Compliance
  • Preparation of Due Diligence and Compliance Responses

Security Advisory and Assessment

Shambliss Guardian will work with the business, network, security, and plant floor teams to determine the current state of security in place today. The assessment will perform a high-level view of security solutions, processes, documentation, and monitoring. The business drivers, factory floor production and communication needs will be incorporated into the definition of requirements. The advisory team will present business, operational, and cybersecurity current state and a recommendation for the outcomes required to meet governmental, compliance, and insurance requirements.

  • Business requirements and outcomes definition
  • Production requirements, priorities, and limitations
  • Network and security diagram and operational review
  • Process documentation
  • Monitoring and management capabilities
  • Presentation of current state and next steps

Security Strategy and Roadmap

Shambliss Guardian will work with you to align the initiatives to the desired outcomes. The strategy and roadmap will take a deeper dive into the current state of security.

  • Traffic patterns and throughput – firewall sizing
  • Identity and access management requirements
  • Segmentation definition
  • High level processes, procedures, and documentation creation and review
  • Strategy and Roadmap creation and review
  • Turnkey project management

Our analysis will determine the projects required and an estimated cost to improve your security posture and management solution.

Shambliss Guardian will present the solution, timeline, and budget for the solution we recommend. These will be actionable solution-based plans for:

  • Security products
  • Implementation
  • Configuration
  • As build documentation
  • Transition to monitoring and management

Example: Our staff has architected, designed, and implemented hundreds of security solutions. One project included factory security for over 100 global manufacturing sites. It included the analysis of the traffic and segmentation, procurement of the security hardware and software, implementation, and ongoing monitoring of the security solution.

Implementation and Transition

Projects defined about will be discussed and responsibilities will be defined for Shambliss Guardian, the factory team, and any vendors required for the project. The installation and configuration of the security solutions can take place without affecting production.

  • Planning for the transition to new security solutions
  • Cutover and roll back planning
  • Update and patching of current environment (required but not included)
  • Configuration of the new security hardware, identity, and segmentation
  • Cutover to the new infrastructure configuration
  • Communication testing (Production testing factory responsibility)
  • Day one cutover support
  • Transition to selected management

The Shambliss Guardian team has decades of experience with strategic migration projects. We understand that the resumption of factory production is critical. Proper planning, expertise, pre-arranged vendor support, and post implementation support need to be arranged for prior to the transition. We also recommend limiting the number of transition changes to minimize the complexity of troubleshooting.

Monitoring and Management

Security solutions are not like network equipment in a static environment. Security firewalls, configurations, and versions are constantly being updated.  They are your first line of defense, and it is best to keep them healthy and at current version and patch levels. Cyber-criminals do not rest when your team goes home for the night. Ransomware is a 24X7 operation. It is highly recommended that you have the same coverage watching and responding to attacks and breaches. You may already be running multiple shifts in the factory and know the difficulty of staffing evening and night shifts. The shortages of cybersecurity professionals lead to similar struggles and a lack of qualified candidates. The cost of a monitoring service is considerably lower than the investment in equipment, software, and staffing for your own security operations center. Monitoring services include industry standards-based operations and processes. Documented processes and responses are part of what clients, partners and insurers are looking for in a good cybersecurity posture.

Our outcome-based security solutions are custom-built to cover your most important security requirements and compliance directives. All the offerings can be acquired individually or combined into a single outcome base solution.

  • End Point Security
  • Internet of Things (IoT) Industrial IOT (IIoT) or Operational Technology (OT)
  • Internal and External Firewall
  • Network Segmentation
  • Zero Trust – Remote Access

Breach Forensics and Testing

Enhanced by technology and infused with real-world insight, Shambliss Guardian forensic professionals transform how clients identify, mitigate, and respond to risk, saving you time and money. We assist businesses to effectively manage the costs and risks of complying with new regulations and enforcement activity. We help assess, design, and implement internal controls and compliance programs to mitigate vulnerabilities to fraud and misconduct and assist in the prevention, detection, and response to fraud, waste, abuse, and other forms of misconduct.

Security Incident Management

Preparation of a cybersecurity incident management program development is critical. The last thing a firm has time to do in the event of a breach is review partner documentation, credit checks, master service agreements and not be first in line for the technical and forensic services necessary.

Incident response services, like disaster recovery services, need to be planned and tested. Incident response plans are rarely successful without a dry run between management, IT, and security staff.

Board, IT, and Media responsibility definition

  • Partner selection
  • Partner onboarding
  • Legal contracting
  • Retainer for incident response services
  • Definition of incident response processes

Security Posture Validation

Security validation is an evaluation of the current state of your security posture. We are seeing management and board members requesting confirmation that the information provided by IT and the security team is correct, documented, and actionable. We see management requesting third-party validation of the security measures in place are followed and effective.

  • Penetration testing of the internal, external, and wireless networks
  • Internal segmentation validation
  • Security review of outsourced vendors and linked partners
  • Review of managed service provider’s ability to meet service level agreements
  • Review of contracting and breach readiness

Governance, Risk Management, and Compliance (GRC)

Shambliss Guardian understands the unique challenges its clients face navigating the complexities of Governance, Risk Management, and Compliance (GRC). We tailored our GRC services to empower your business with comprehensive solutions that align with your specific needs and objectives. Our staff has deep expertise in operational, security, and legal matters.

Governance: We provide strategic guidance to align your business’s technology and security activities with corporate goals. Our governance framework facilitates effective decision-making for resource management, processes, and policy implementation. We work with our clients to create a culture of efficiency, accountability, and operational excellence.

Risk Management: Today’s digital landscape includes diverse and increasing cybersecurity threats. Risk management services focus on identifying and mitigating risks that could impact your business continuity and data integrity. We employ proven tools and methodologies to assess, prioritize, quantify, and manage risks. Risk identification and threat monitoring enables you to minimize risk your business. Resilience is achieved through business continuity planning and testing, together with a strong cybersecurity posture and program.

Compliance: Stringent client, partner, regulatory, and governmental regulations are impacting our clients. Preparing for regulatory or security requirements before they are enforced is critical. Building a compliance framework to assist with relevant industry standards and legal requirements can minimize the time and stress of meeting these regulations. Having strong compliance frameworks can also be a competitive advantage by showing preparedness to meet third-party security requirements. We simplify the complexity of compliance, helping clients navigate the ever-changing regulations in cybersecurity and data protection through the implementation of industry best practices.

Our approach at Shambliss Guardian is not just about managing governance, risk, and compliance. We work to turn these challenges into strategic advantages for your business. We’re committed to providing solutions that not only protect your reputation but also enhance your business’ growth.

Preparation of Due Diligence and Compliance Responses

Cybersecurity questionnaires are required by many different organizations, including supply chain partners, clients, vendors, banks, cybersecurity insurance agencies, and governmental authorities. Having and being able to prove a strong cybersecurity posture is a business advantage and can help win new business and keep the business you already have. Questionnaires are complex and need to be answered truthfully, showing your company’s strong adherence to standards and best practices. Shambliss Guardian’s offering includes building a repository of the proper responses for ISO, NIST, and other due diligence requests to minimize the time necessary to complete these  now and in the future.